¶ Introduction
¶ Releasenotes 2024.5
On this page, you will find all actions that are included in version 2024.5. This is a so-called major release that also includes new functionalities for the various modules (Case & Document, Integrations and JOIN Customer Contact) and released on May 31, 2024.
8 weeks after the release of version 2024.5, support for version 2023.11 and the intermediate minor release 2024.2 will expire. Therefore, make sure to update your locally installed JOIN environment to version 2024.5. See also our SLA.
Do you want us to update your (locally installed) environment to this version? Please contact our support team JOIN Support
Did you know that in addition to installing the update on your on-premise environment, we can also support you with testing? Behold on this page for all possibilities.
If you want to know until when we support older versions of JOIN Case & Document, please click here: click here for the SLA
¶ Planning update cloud environments
The schedule for updating your cloud environment can be found at this page.
¶ Standard Documentation
¶ Installation Guide
The installation manual can be found here:
JOIN Case & Document: JOIN Case and Document Upgrade Guide
JOIN Customer contact: JOIN Customer Contact Upgrade Guide (upgrade manual JOIN Customer Contact)
JOIN Integration: JOIN Integrations Upgrade Guide (links and JIA) (Upgrade manual JOIN Integrations)
¶ System Requirements
JOIN Case & Document (& integrations!) requires version 4.8 of .NET
Search: JOIN Case & Document requires the installation of Elastic Search 7.17.3. We support the versions supported by Elastic up to and including version 7.17.3
Databases: We support SQL Server and Oracle databases (Azure Cloud is SQL Server only). MySQL is not supported.
Server: from version 2023.5 we support JOIN in combination with Windows Server 2022. Our cloud environments have now been updated to this version. We recommend that you combine the JOIN 2023.5 and later update with Windows Server 2022. Our technical consultants can guide you through this.
We strongly advise you to always set up a new server when you want to update to windows server 2022. It is strongly discouraged to update an existing server to a higher server version. We also recommend that when installing a new server, you should have the installation of JOIN Case & Document carried out by a Decos technical consultant.
¶ Whitepaper
The JOIN Whitepaper can be found here:
Whitepaper JOIN
¶ Integration case types
The documentation for the integration layer between JOIN Case & Document and JOIN Case Types has been updated to version 2023.11. The most up-to-date version can be found here:
Integration Case Types
¶ JOIN Case & Document
we recommend that you always install the latest hotfix. Therefore, check this page regularly to see if there are any relevant hotfixes for you.
¶ Downloadlink 2024.5
JOIN Case & Document 2024.5 EXE
JOIN Case & Document 2024.5 MSI
2024.5.631.65458
JOIN Client 32 bit 2024.5 EXE
JOIN Client 32 bit 2024.5 MSI
JOIN Client 64 bit 2024.5 EXE
JOIN Client 64 bit 2024.5 MSI
Clientversie: 2024.5.631.64583
Please note that you may run into a login problem with local installations. This problem only occurs if you have a JOIN Client installed on the JOIN Server (which we do not recommend). If you run into this problem, you can this page To check before troubleshooting:
Note: Using the JOIN client in Microsoft Intune
From version 2023.11, it is possible to roll out the JOIN client across your organization via Microsoft Intune. To do this, register the JOIN Client MSI as a Windows app (Win32) in Intune. Choose the MSI needed for the version of Office you use, 32-bit or 64-bit Office. Both MSI setups must be registered as Windows apps (Win32) in Intune.
If you need support with the roll-out of the client, the use of a technical consultant can be used (for a fee)
¶ Security
Prior to each release, security tests are carried out to see if new vulnerabilities can be identified with the latest knowledge. Depending on the severity of the vulnerabilities, these will be fixed by us prior to release and are included in this release. In release 2024.5, we fixed 11 vulnerabilities in JOIN Case & Document.
¶ Hotfix 2024.5
-
Hotfix 996 for action below AKS: 2024.5.632.2553 Action definitively included in version 2024.8 (end of August 2024)
-
250079: [ZGW][ZRC] Retrieving all cases per citizen does not work correctly when the citizen is not yet known in JOIN ZD
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hotfix 995 for actions below AKS: 2024.5.632.2073 Actions definitively included in version 2024.8 (end of August 2024)
-
245647: [Search][RestAPI] issue retrieving case documents
-
246262: [Freshdesk - 88895] : overview of empty registrations after running a delete list
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251414: [Search][RestAPI] case document retrieval issue (additional action)
-
251535: [Freshdesk - 91149] : [SAML] login to audit and approve deletion lists does not work correctly when using SAML login
-
251792: [Freshdesk - 89927] : [JZD] in onpremise environments runs a heavy query for the data indexer
-
251847: [Freshdesk - 91334] : [SAML] when logging out of JOIN, the user is not redirected to the LoggedOut.aspx page
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250153: [Freshdesk - 90748] : [eLearning] the eLearning button disappears when switching tabs
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Hotfix 993 for action below ONPREMISE ONLY Actions permanently included in version 2024.8 (end of August 2024)
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251792: [Freshdesk - 89927] : [JZD] in onpremise environments runs a heavy query for the data indexer
-
Hotfix 990 for actions below AKS: 2024.5.632.1788 Actions definitively included in version 2024.8 (end of August 2024)
-
192600: [JOIN Teams] provide an overview of the synchronization from Teams to JOIN JZD (audit report)
-
247392: [Freshdesk - 87772] : XML Export of deletion lists and overviews does not work in specific cases
-
Hotfix 985 for the following actions AKS: 2024.5.632.1221 Actions permanently included in version 2024.8 (end of August 2024)
-
241507: [Freshdesk - 84355] : [JOIN] the quantities in the workload for “all tasks”
-
250078: [Freshdesk - 88743] : [ZTCSync] make sure the ZTC Mappings XML is backed up daily
-
250297: [Freshdesk - 90708] : [JZD] duplicate file control error
-
Hotfix 981 for the actions below AKS: 2024.5.631.65458 Actions definitively included in version 2024.8 (end of August 2024)
-
249055: Interface optimizations after update 2024.5
-
248183: Optimizations MS Teams integration 2024.5
¶ Highlights JOIN Case & Document 2024.5
Version 2024.5 includes various actions. Below is a selection of the highlights:
¶ New look and feel
An important (especially visual) change in JOIN Case & Document is the change in the color scheme and font. We had already done this for JOIN Case Types and JOIN Agenda, and are now changing this for JOIN Case & Document as well. We have used the elements that we also apply to the Decos Cloud Platform, for example in the JOIN Collaboration module.
We have applied the new color scheme and font in JOIN Case & Document (end-user portal), JOIN Admin (administrative environment), JOIN Now (Office integration) and the login screens.
Later this year, we will also implement these changes in JOIN Customer Contact and Fixi.
JOIN Website
Login-page:
JOIN Admin:
¶ Improvements to JOIN Decision Making (module)
In version 2024.5, we have worked on a number of improvements in the JOIN Decision-making module
-
The editor we use to fill in the paragraphs in the proposal has been revamped. Adding (pasting) images should be improved in this editor.
-
We have improved the stability of the approval routes. In particular, customers with a multitude of routes reported instability in the loading of the routes to us
-
For some time now, it has been possible to save the final decision as a PDF in addition to the proposal via the setting “save concept and final PDF as separate files in proposal”. What has been additionally changed in version 2024.5 is that the proposal PDF no longer changes after it has been submitted. So the final decision will then only be written to the decision PDF (separate file).
If you want to know more about decision-making, we advise you to enlist the help of one of our decision-making experts!
the JOIN Decision-making module requires an additional license
¶ Teams integration (module)
Recently, we have been working the further development of the Teams integration for JOIN Case & Document. The following functionalities will be available from version 2024.5:
¶ Selecting channels, folders, and files
We have received requests from various customers to make it possible to make a selection in Teams of channels and folders/files that should or should not be archived to JOIN Case & Document. Because of this option, there is no need to clean in Teams first.
In the JOIN app in Teams, it is now possible to make a selection of the channels, folders and files that need to be archived to JOIN Case & Document when archiving a team to JOIN. This selection is of course remembered when multiple archiving moments are done from MS Teams.
This extension does not require any configuration changes.
¶ Selecting a specific case type or subledger
Until version 2024.5, it was only possible to configure 1 specific book or case type where a channel could be stored. Because a team often deals with multiple topics, the desire has been expressed by several customers to make this more flexible. Because the case system contains different processes (case types), it is now possible to select a specific case type in which the channel should be stored.
The case types that are available are the case types on which the logged-in user has at least add rights.
The functionality only works if the main book of the hierarchical collection is set up. This does not necessarily have to be the business book, but can be any hierarchically minded collection (where the subbooks are shown as a drop-down list in the main book.
You can configure this in JOIN Admin under the section “configuration --> MS Teams integration”. In the “Channel book key” section, you must enter the key of the main book of the hierarchical collection.
Finally, the available case types in MS Teams are not requested live, but synchronized every 12 hours by means of the “Sync case type interval time” setting. We recommend leaving this setting at 12 o’clock
¶ Synchronization Audit Report
To ensure that the archiving of a Team has been successful, a document registration is created in JOIN ZD after each synchronization with a PDF showing an overview of the synstranscription action.
¶ Create a Team and channels from JOIN Case & Document
In this version we have added functionality to create a Team from an object in JOIN (e.g. a project) in MS Teams. If things (dossiers) and documents are linked to this project file, channels are automatically created in the team in MS Teams and finally the existing documents are synchronized from JOIN to MS Teams.
this functionality (creating Teams from JOIN JZD) is still in beta phase. At your request, we can activate this in your environment so that you can provide us with feedback.
this module JOIN Teams integration requires an additional license
¶ Custom functions (module)
Since version 2023.11, it has been possible to add new features to the registration and workstock screens of JOIN Case & Document. In version 2024.5, we have made several improvements to this functionality and we can use the functionality to call even more external functions. These functions, which were previously known as “custom buttons”, have been renamed to “custom functions” and can be used for a variety of purposes:
- a custom function allows you to call a certain function (such as a signing request in an external application) outside of JOIN Case & Document
- with a custom function you can call a function of our data integrator, such as starting a collaboration in Teams, opening a meeting in a meeting application (this can also be “JOIN Agenda”) or starting a signing or anonymization request in a connected application (such as Validsign or Datamask).
There are a number of important differences and improvements compared to the original custom buttons:
- you can configure the custom function yourself from JOIN Admin. A dynamic URL can also be used here that sends a item_key, for example. A Decos consultant will support you in this.
The following settings are possible:
- It is possible to give the function a title, description and action text. These are used in the button (and action text from the work stock) and as a tooltip on the button
- You can set whether the function can be used in the workload (for example, signing from an activity)
- the function URL that we call from the function. For example, signing a document in a digital signing application, or calling a meeting in a meeting application
- when the function should open as a pop-up in JOIN, you can set the height and width of the window
- You can set whether a scrollbar should be used in the pop-up
- it can be set whether the function should open a screen in JOIN or a browser window
- You can design your own “button” (or have it designed by us) that is shown in the toolbar
- On the Item Types tab, you can set which item types (for example, meetings or objects) the feature is configurable for.
-
You can set per user or user profile whether the function can be used and from which right the function can be used:
-
You can set per book (collection) whether the feature can be used in this collection. You can find these settings in the “options” tab under the validations feature:
Once the feature is configured and activated, you can start using it in JOIN Case & Document. Depending on your configuration, you can start using the button in a registration or task (workload).
This functionality requires an additional license
¶ Stability Improvements
We are continuously working on stabilizing the functions in the application that are widely used. In previous versions, we have made important stability and performance improvements for the case type integration and the Elastic search functions, for example.
The 2024.5 release includes the following improvements:
- Various stability improvements in the search and overview function
- Stability improvements when generating deletion lists
- stability improvements in the decision-making module
¶ JOIN Now clientless
More and more organizations are switching to the new version of Outlook 365. In this new version it is no longer possible to use the JOIN Now plug-in. This plugin requires client components.
For this reason, a so-called JOIN add-in has been developed that can be used as a clientless plug-in in Outlook. This will load JOIN Now and allow the following JOIN Now functionalities to be used:
- saving a mail from Outlook in JOIN Case & Document
- Inserting attachments from JOIN Case & Document into a mail in Outlook
- The add-in can be used in both the web version and the desktop version of Outlook 365
How does it work? Together with a technical consultant, we set up the add-in in your Office environment. Your administrator can then decide which users in the organization the add-in is made available to.
VFor the JOIN Add-in, you must have the JOIN-Office 365 license (O365). For more questions about this and activation, please contact the account manager.
¶ Actions JOIN Case & Document 2024.5
The full list of actions included in the release can be found below. When an action is described in more detail, click on the link to go to the feature’s details page.
| ID | Freshdesk Ticket | Definition | Title |
|---|---|---|---|
| 239043 | 86084 | [Freshdesk - 86084] : [Signing] improve the retry mechanism when sending signing requests to the signing service | [Freshdesk - 86084] : Improve retry mechanism for signing |
| 236816 | 78462 | [Freshdesk - 78462] : [JOIN Client] login problems when using the TWAIN scanner interface | [Freshdesk - 78462] : [JOIN Client] LDAP users cannot log in via TWAIN scanner interface if their password is longer than 16 characters |
| 237398 | [Teams] make it possible to download the JOIN Teams app as a ZIP file | [Teams] Allow to download teams app zip from Join Portal/Tenant UI | |
| 240025 | [JOIN Now] update the Chromium web engine for JOIN Now to the latest Chrome version | [JOIN Now] Update Chromium web engine or JOIN Now to v120 | |
| 223157 | 77896 | [Freshdesk - 77896] : [Signing service] Signing Service ValidSign email sent to recipient while transaction is in draft if you choose to sign yourself | [Freshdesk - 77896] : [Signing service] ValidSign already sends mail to sender as signer when the signing transaction hasn’t been sent yet |
| 241841 | 87426 | [Freshdesk - 87426] : incorrect handling of unprocessed PDF barcode scans | [Freshdesk - 87426] : Failed BARCODE files are no longer created as expected for PDF barcode scans |
| 240447 | 86651 | [Freshdesk - 86651] : Introduce index hints to reduce query pressure on the database | [JZD] Add index hint for queries on ITEMREL table where they’re not specified |
| 241513 | 86651 | [Freshdesk - 86651] : performance improvements when loading lists of registrations | [Freshdesk - 86651] : []JZD] Performance improvement for rendering list view of root item types like (Address or Folder) |
| 243285 | 87853 | [Freshdesk - 87853] : merging a DOTX template does not work correctly if the JOIN Client is not installed | [Freshdesk - 87853] : dotx merge of overview does not work when JOIN client is not installed |
| 242701 | 87648 | [Freshdesk - 87648] : [JOIN Now] The “attach from JOIN” function no longer works when linking a file to an email | [Freshdesk - 87648] : [JOIN Now] the “Attach from JOIN” button no longer works (not possible to upload files in outlook) |
| 243499 | [BAG] CBS places of residence 2024 update | [BAG] CBS places of residence 2024 update | |
| 243297 | [JZD] update jQuery-mig-minified to latest version | [JZD][jQuery] Update jQuery-mig-minified version for Portal | |
| 243298 | [JZD] update Jquery to the latest version (including the Swagger Page) | [JZD][jQuery] Update Jquery version for JOIN, including swagger | |
| 241387 | 82049 | [Freshdesk - 82049] : [Decision Making] rights are not synchronized correctly for approval routes | [Freshdesk - 82049] : [ZTCSYNC] Rights are not properly synced for Approval routes |
| 240787 | [JOIN][Search] error in “search” due to a missing file in the setup | [JOIN][Search] External search task malfunctions due to missing file | |
| 245442 | 87683 | [Freshdesk - 87683] : [AADSYNC] users who are not (anymore) in the AD are not locked by ADSync | [Freshdesk - 87683] : [AADSYNC] Users not present in the AD are not locked, even if they are not marked for local password verification |
| 246890 | 89146 | [Freshdesk - 89146] : Improve logging for Office 365 SMTP | [Freshdesk - 89146] : Improve logging of configuration issue in Office 365 SMTP |
| 248378 | 89573 | [Freshdesk - 89573] : scheduled email overviews are not sent | [Freshdesk - 89573] : E-mail overviews scheduled by date are no longer sent when the next generation date is in the past |
| 244338 | 88373 | [Freshdesk - 88373] : ValidSign URL (data integrator link) cannot be saved in a Custom Function | [Freshdesk - 88373] : Validsign URL (data integrator) can not be used in custom function |
| 244483 | 88109 | [Freshdesk - 88109] : [JOIN Now] issues saving files separately in the JOIN Now Outlook Add-in | [Freshdesk - 88109] : [JOIN Now] Outlook 365 clientless app issues |
| 244670 | 88440 | [Tool] Reset DECOS_LOCK for DOCUMENT TEMPLATE in AdminContRel tool | [Tool] Reset DECOS_LOCK for DOCUMENT TEMPLATE in AdminContRel tool |
| 245282 | 87718 | [Freshdesk - 87718] : Change the MIME type for MSG files | [Freshdesk - 87718] : Change the MIME type for MSG files |
| 231416 | [JZD] interface optimizations for “functions” feature in JOIN Admin | [JZD] Custom Functions UI needs minor refinements | |
| 224845 | 79150 | [Freshdesk - 79150] : [Admin] It is not possible to move a (selection) user(s) to another group | [Freshdesk - 79150] : Not possible to move a group of user account to a different group in ‘User’ menu. |
| 166795 | 45452 | [Freshdesk - 45452] : [Admin] An email overview contains too much white space | [Freshdesk - 45452] : [Admin] Email Overview contains too much white space |
| 207624 | 68295 | [Freshdesk - 68295] : [Admin] duplicate records are shown in an email view when a file has an equal relationship | [Freshdesk - 68295] : [Admin] Duplicate records are shown in the Email overview when folder is linked as Equivalent folders |
| 240228 | [RestAPI] support “BOOKNAME” in get items endpoint | [JZD API] Support “BOOKNAME” field in GET items endpoint | |
| 237707 | 85774 | [Freshdesk - 85774] : [Audit] When an external audit database is configured, audit queries are still incorrectly executed on the primary database | [Freshdesk - 85774] : [Audit] when external audit database is configured, queries are still executed on main database |
| 236402 | [JZD][RESTAPI] support retrieving user profile information via the RestAPI | [JZD] [REST API] New endpoints to expose UserProfile and customized informations | |
| 236774 | 85320 | [Freshdesk - 85320]: no history is written for items read via the XML Import | [Freshdesk - 85320] : XML crawler does not write audit history |
| 240124 | JOIN Mobile is not available on Play Store | publish JOIN Mobile app to the Android Play Store | |
| 239714 | [Freshdesk - 77899] : [ELEARNING] duplicate Userlane cookies cause problems in the eLearning flow | [Freshdesk - 77899] : [ELEARNING] Userlane cookie is instanced multiple times throughout the process, breaking the flow | |
| 240351 | [JOIN Now] A local user cannot log in immediately after logging out | [JOIN Now] When non-AD authentication is used, the same user cannot immediately log in again after logging out | |
| 240711 | 87014 | [Freshdesk - 87014] : Performance and security improvements in HttpDDCHandler | [Freshdesk - 87014] : Performance improvements in HttpDDCHandler |
| 239060 | 85956 | [Freshdesk - 85956] : When handling a workflow step, an infinite spinner keeps spinning and the website crashes | [Freshdesk - 85956] : Software hangs when handling a specific workflow step at customer site |
| 239228 | 86411 | [Freshdesk - 86411] : support for the font “degular” is missing in PDF conversion | [Freshdesk - 86411] : missing font “degular” for PDF Conversion |
| 238078 | 80627 | [Tool] adjustments in the MarkDeletedZtcBooks tool | [TOOL] Support to process document not present in mapping XML in MarkDeletedZtcBooks tool |
| 211612 | 72875 | [Freshdesk - 72875] : [Admin] also show “case documents” as an option with the option “save sent mail in” | [Freshdesk - 72875] : [Admin] show the “case documents” book in the option “always save sent email in …” |
| 213955 | 73120 | [Freshdesk - 73120] : changes in excel overviews are not saved | [Freshdesk - 73120] : Changes in excel overview are not saved |
| 217149 | 75131 | [Freshdesk - 75131] : not all files (max. 6) are shown in thumbnail view window Open file in JZD | [Freshdesk -75131] : display error of thumbnails in open file window in JOIN JZD |
| 170393 | [JZD] update Telerik to the latest version | [JZD] update Telerik | |
| 174984 | [Signing] Update the signing service from .NET core 3.1 to .NET 6.0 | [DCP] Update signing service from .NET Core 3.1 to NET 6.0 | |
| 139248 | [JZD] apply the new Decos Designs to JOIN Zaak & Document | Apply CSS changes for JZD (portal and admin) and JOIN Now | |
| 154909 | 41498 | [Freshdesk - 41498] : [Decision Making] no longer change the draft proposal in the final stage of decision making | [Freshdesk - 41498] : [Decisionmaking] do not change the proposal PDF when decisionmaking document is final and separate PDF for decision is created |
| 226316 | 76729 | [Freshdesk - 76729] : cutting and pasting numbers into a text field leads to incorrect storage | [Freshdesk - 76729] : [JZD] [PORTAL] Value in listview with numbers-only results in ­ (softhyping) |
| 228881 | 77740 | [Freshdesk - 77740] : incorrect count in the work queue when using Only Visible For | [Freshdesk - 77740] : [PORTAL] Mismatch in pending count and pending items are not always |
| 230779 | 81243 | [Freshdesk - 81243] : the file upload progress screen remains visible if the upload ends before the progress screen is shown | [Freshdesk - 81243] : Progress window of file upload is not closed when the file is uploaded before the progress window appears |
| 243442 | [JZD] apply the new Decos Designs to JOIN Zaak & Document | Redesign home pages for JZD as per latest theme (Portal and Admin) | |
| 243505 | [JZDBuildTools] Wrong assembly redirects in exe.config files | [JZDBuildTools] Wrong assembly redirects in exe.config files | |
| 243655 | [JOIN] update CK Editor to the latest version | [JOIN] Update ckeditor from version 4.19.1 to ckeditor 5 | |
| 243238 | [Freshdesk - 84403] : [PDF CONVERSION] the custom font path (for a custom font) is not taken into account for PDF conversion | [Freshdesk - 84403] : [PDF CONVERSION] Custom font path is not being considered while converting files to pdf | |
| 241247 | 78245 | [Freshdesk - 78245] : file is not always generated directly in the connection with Templafy | [JZD] [StUFDCR] File is not immediately available when generating with DCR in Templafy from pending item pagesage |
| 242434 | 87032 | [Freshdesk - 87032] : The decision-making PDF is not always created correctly | [Freshdesk - 87032] : Decision making PDF generation regularly fails, error when attempting to open the generated PDF file |
| 248179 | Improvements to the color schemes and icons in JOIN Case & Document | UI improvements RC1 JZD | |
| 245647 | [Search][RestAPI] problem retrieving case documents | [Search][RestAPI] In RestAPI retrieving case document items failed without any errors | |
| 245397 | [Freshdesk - 88552] : when moving a case it is incorrectly renumbered with the settings “always renumber when moving items” | [Freshdesk - 88552] : [JZD]Incorrect renumbering when we move case to root or subbook of hierarchical structure | |
| 245390 | [JOIN TEAMS] stability and performance improvements in the Teams to JOIN integration | [TEAM] Improve web job logs, code for JOIN sync and private queue posting endpoint. | |
| 243995 | [JOIN Teams] allow to enable and disable files for the Teams–>JOIN Synchronization | [JOIN Teams] allow to select/deselect files within channels in JOIN teams app | |
| 244001 | [JOIN Teams] make it possible to save a channel within a team in a specific case type in JOIN Z&D | [JOIN Teams] allow to select a casetype so that the channel within a team can be moved to a specific casetype book | |
| 244063 | [JOIN Teams] Make it possible to create a team and channel from JOIN ZD in MS Teams | [JOINTeams] allow to create team from JOIN item / allow to create channel from JOIN item / Allow to sync files from JOIN to MS Teams | |
| 241388 | [JOIN Teams] allow to enable and disable channels for the Teams–>JOIN Sync | [JOIN Teams] allow to select/deselect channels in JOIN teams app |
¶ JOIN Integrations
¶ Download Link 2024.5
JOIN Integrations - StUF BG 2024.5
Azure KS: 2024.5.631.65338
JOIN Integrations - StUF ZKN 2024.5
Azure KS: 2024.5.631.65339
JOIN Integrations - StUF DCR 2024.5
Azure KS: 2024.5.631.65340
JOIN Integrations - JIA 2024.5
Azure KS: 2024.5.631.65341
Other components (e.g. StUF-LVO and Message Box) have not been changed in this version. Please check with previous release notes to see if you need to update it.
¶ Security
Prior to each release, security tests are carried out to see if new vulnerabilities can be identified with the latest knowledge. Depending on the severity of the vulnerabilities, these will be fixed by us prior to release and are included in this release. In release 2023.11 we have fixed # vulnerabilities in JOIN Integrations.
¶ Hotfix 2024.5
-
Hotfix 996 for action below AKS: 2024.5.632.2553 Action definitively included in version 2024.8 (end of August 2024)
-
250079: [ZGWAPI][ZRC] retrieving all cases per citizen does not work correctly when the citizen is not yet known in JOIN ZD
-
hotfix 987 for the action below: only AKS - 2024.5.631.1325 (action definitively included in version 2024.8)
-
250981: [Freshdesk - 89147] : [StUFZKN] in case of duplicate sequence numbers, the file will not be returned with a geefZaakdocumentLezen_Lv01 message
¶ Actions Integrations 2024.5
| ID | Freshdesk Ticket | Description | Title |
|---|---|---|---|
| 248674 | [INTG] [StUFBG] Added delay check for JKC | [INTG] [StUFBG] Add check on delay for JKC | |
| 219124 | [JIA] [CleanupTool] various improvements to the JIA Cleanup function (tool) | [JIA][CleanupTool] Bugs/improvements in clean up tool | |
| 219849 | 71408 | [StUFBG] in macLV01 message the street name is missing for both visiting and correspondence address | [StUFBG] Correspondence address NNP without location number is not processed properly |
| 224165 | 70824 | [Freshdesk - 70824] : [StUFBG] Placing tracking indication from Decos in Key2Data distribution | [Freshdesk - 70824] : [StUFBG] Subscriptions in Key2Data Distribution |
| 239395 | 86440 | [Freshdesk - 86440] : [Connect] changes to improve the performance of ITEMEVENTS processing | [Freshdesk - 86440] : [Connect] Changes to improve ITEMEVENT processing |
| 240601 | 86251 | [Freshdesk - 86251] : [StUFBG] StUFBG incorrectly removes and address from JOIN ZD | [Freshdesk - 86251] : [StUFBG] Stufbg is removing address when SQL query is long running |
| 241277 | [StUFBG] support RSIN & Statutory Name for StUF BG JKC Libraries | [StUFBG] Support RSIN and Statutory name for StUF BG JKC Libraries | |
| 241744 | [StUFBG] performance improvements in StUFBG for retrieving citizen/company via KeySender / SourceKey | [StUFBG] Improve performance while fetching CITIZEN/COMPANY with KeySender/SourceKey | |
| 243955 | [StUFEF] NotificationHandlingService stops working after access to the Azure Storage container is set to Private. | [StUFEF] NotificationHandlingService is no more working after Azure storage container access is set to Private. |
¶ JOIN Customer Contact
For version 2024.5, no build of the old frontend will be provided. The latest hotfix (2023.9) of the old frontend is available here. All future changes will only be taken care of for the new frontend!
¶ Downloadlink 2024.5
JOIN Customer Contact 2024.5 websetup
JOIN Customer Contact 2024.5 install
With the new frontend version of JOIN Customer Contact, a change has been made regarding the On dashboard right within the privilege sets.
Adjust the On Dashboard right (if necessary) after the update!
Click here for more information.
¶ Security
Prior to each release, security tests are carried out to see if new vulnerabilities can be identified with the latest knowledge. Depending on the severity of the vulnerabilities, these will be fixed by us prior to release and are included in this release. In release 2024.5 we have fixed 4 vulnerabilities in JOIN Customer Contact.
¶ Hotfix 2024.5
Currently hotfix #2 for version 2024.5 is available in above download!
¶ Actions JOIN Customer Contact 2024.5
The 2024.5 release includes many improvements for the new frontend and new developments such as:
Callback Note Templates
With the callback note templates, it is possible to configure templates that can be used when creating a callback note. This allows the callback note to be automatically filled with information and the callback note can even be assigned directly to the relevant colleague, mailbox or department. Read more
Link with appointment system Smart CJM
With the help of the link with Smart CJM, it is possible to create, edit and delete appointments directly from JOIN Customer Contact. [Read More] (/en/jkc/smart-cjm)
The full list of actions included in the release can be found below. When an action is described in more detail, click on the link to go to the feature’s details page.
| ID | Ticket | Definition | Description |
|---|---|---|---|
| 221097 | Callback notes templates | Templates for Callback notes | |
| 239347 | Saving Handle History is Added as a PDF to a Case in Inprocess | Add call back note handle history as a PDF in INPROCESS system | |
| 236878 | [Smart CJM] Creating and changing appointments | [Smart CJM] Adjust/create appointment creation screen | |
| 236879 | [Smart CJM] Add appointments detail page | [Smart CJM] Create appointment detail screen | |
| 236880 | [Smart CJM] Change of Appointment | [Smart CJM] Edit an appointment | |
| 236881 | [Smart CJM] Delete Appointment | [Smart CJM] Delete appointment | |
| 240245 | AAD enhancements to preserve legacy value such as expertise and annotations | Improvement in AAD to keep old value for skill, note | |
| 241234 | [Koppeling Corsa] Sending a request with a sent certificate | [Integration Corsa] Send certificate with the request | |
| 225319 | 79381 | No color difference in header and subheading | No color difference in heading and subheading |
| 239882 | 86135 | In Employee List, Expertise and Additional Information fields are not populated | In the Employee List, the Expertise and Additional Information fields are not filled |
| 240237 | 86854 | When employees open, the entire screen goes black, so that notes and phone bar cannot be used | When employees open the entire screen goes black, so notes and the telephone bar cannot be used |
| 241619 | 87118 | If the hold pop-up is displayed and the caller hangs up, the call remains active in JKC | If the hold pop-up is displayed and the caller hangs up, the call remains active in JKC |
| 233255 | 78232 | Attaching File to Document Registration | Add file to document registration |
| 236114 | 85128 | Hyperlinks in theme pages don’t work | Hyperlinks in theme pages do not work |
| 236268 | 85244 | Placeholder text should display the configured option | Placeholder text should display the configured option |
| 237741 | 85767 | After unsubscribing, JKC is automatically logged in via SSO | After logging out, JKC is automatically logged in via SSO |
| 238977 | 85701 | Reopening parked whatsapp session does not work properly | Reopening parked WhatsApp session does not work properly (angular) |
| 239893 | 86702 | When I search the list of employees in JKC and try to open the calendar, the system crashes | When I search the employee list in JKC and try to open the agenda, the system crashes |
| 240910 | 87069 | Headers and labeling is missing for use with blind and visually impaired software | Headings and labeling are missing for use with blind and visually impaired software |
| 241088 | 87117 | On-call reminder buttons not properly displayed | Call waiting reminder buttons not displayed properly |
| 241111 | 87111 | Calendar/schedule empty when creating a callback note | Calendar/planning empty when creating callback note |
| 241389 | 86974 | Screen hangs/loads after search. | Screen hangs/loads after search. |
| 236266 | 85241 | [Phone Basic] The user will not be available again if the Enable Phone Availability feature is disabled | User is not set to available again when Enable phone availability feature is disabled (Phone Basic) |
| 238685 | 86154 | Email content doesn’t take up the entire screen | Email content does not take up the entire screen |
| 240863 | 86849 | Large delay in entering text in e.g. Callback Message Fields Ask Customer, Phone Number | Major delay when entering text in e.g. Callback note fields Customer question, phone number |
| 240871 | 86152 | Search results doesn’t show products with searched word in title at the top | Search results shows products with searched word in title not at the top |
| 242867 | 80703 | Tiles contacts handled are not listed in quantities | Tiles contacts handled, no numbers are mentioned |
| 244218 | 87886 | The links from the Sdu knowledge base do not work in JKC | The links from the Sdu knowledge base do not work in JKC |
| 244296 | 88357 | Dropdown disappears after specific action | Dropdown disappears after specific action |
| 244891 | 87440 | Window flashes for a moment when using pairing function | Window briefly fades when using the link function |
| 244953 | 88468 | Uploading files Whatsapp does not work fully (maximum file size?) | Uploading files Whatsapp does not work completely (maximum file size?) |
| 245379 | 88510 | Searching for a person via breadcrumb trail doesn’t work properly | Searching for a person via breadcrumb trail does not work properly |
| 246348 | 88334 | JKC - Order of Show Popular Songs - Please Back in Front (Like It Was Before) | JKC - Order of popular numbers - please be at the front again (as it was before) |
| 246563 | 88993 | Error message for specific e-mail address when creating a new one klantkaart | Error message for specific email address when creating a new customer card |
| 246982 | 88784 | Overlapping view in JKC | Overlapping view in JKC |
| 247084 | 89163 | Contacts in contact session notes | Relationships in contact session notes |
| 243951 | 87818 | Improvements to Parked Session in Email | Improvements in parked session in Email |
| 244688 | 88450 | Unsubscribe JKC -> SSO logged in again immediately | After signing out from JKC, you will be automatically logged in |
| 244906 | 88410 | Favorite Annotation - Title change will not be taken into account | Changing title of favorite Note isn’t working |
| 246218 | 85673 | Improvements to retrieving employee photos | Improvement in syncing employee photos |
| 246993 | 88978 | Improvements to Tags in Contact Session Notes | Improvements in Tags in contact session notes |
| 247626 | A 89287 | Improvements to header staggering in Theme Pages | Improvements in header text in Theme pages |
| 248255 | 89283 | Improvements to white lines in Theme Pages | Improvements in extra white space in Theme pages |
| 161564 | Multiple security improvements | [Pentest Trimbos] Upload files of other file types is allowed | |
| 248625 | [Whatsapp] Improvements to displaying images on phone | [Whatsapp] Improvements in showing images on mobile device | |
| 240789 | Performance improvements to filters in Tickets | Performance improvements at filters in Tickets | |
| 240977 | [Univerge Blue] Phone number is shown with %20 in the CSN | [Univerge Blue] Phonenumber is shown in CSN with %20 | |
| 240978 | [Univerge Blue] Link phone number checkbox missing for Univerge Blue integration | [Univerge Blue] Link phonenumber checkbox is missing for Univerge Blue integration | |
| A 240790 | The number of tasks differs in My and actual result | Task count different in My and actual result | |
| 241426 | Browser tab does not blink on incoming call | Browser tab not blinking for incoming call | |
| 241501 | Tags are visible in the details view of the contact history (set as a private field) | Tags are visible in contact history detail view (set as private field) | |
| 242734 | The date picker must start on Monday and not on Sunday | Date picker should start on Monday and not Sunday | |
| 243213 | Shortcut for canceling a call not working | Shortcut key for cancel call not working | |
| 243317 | Shortcut for ending the current session does not work | Shortcut key for End Current Session is not working | |
| 244755 | Phone Issues with Remote Events | Phone issues with external events | |
| 244894 | Search issue for the second time when alternate search is enabled | Searching issue for second time if alternate search is enabled | |
| 244946 | Session Hold/Park button ignores the session | Hold/Park session button ignoring the session | |
| A 246970 | Detail view is not updated for tickets | Detail view is not updating for tickets | |
| 246978 | For documents, the context menu option of the previously opened entity | Context menu option of previous opened entity is shown for documents | |
| 247060 | [InProcess] Finding for in-process link fixed | [InProces] Fix finding for inprocess integration |