Problem:
Login issues after updating to version 2023.7 or 2023.9 (and 2023.11)
Cause:
The JOIN client is installed on the server and has placed an older version of the Decos.ADFS component in the global assembly cache. This ensures that all other server processes also try to use that -outdated- version.
Solution
Remove the JOIN Client from the server OR perform these actions on the server:
- Download and unblock https://support.decos.nl/Decos.ADFS-gac.zip
- Unzip the zip.
- Go to the folder where you extracted the zip and edit install.bat in notepad or notepad++. Make sure this path points to the correct location of the Decos JOIN website:
- Start cmd as adminsitrator and go to the folder where you extracted the zip.
- In Windows Explorer, copy the full path to the folder from the address bar:
- In Windows Explorer, copy the full path to the folder from the address bar:
- The command to go to the folder in cmd is cd. If the current folder doesn't start with the same letter, you'll need to switch to the drive first:
C:
cd C:\Users\Example\Downloads\Decos.ADFS-gac - Run this command:
install.bat
It looks like this in cmd:
If you have done the above correctly, the problem is solved immediately.
Recycle app pools or restart IIS