Version 2024.5 will be released at the end of May 2024 (target date May 30, 2024). The version will be released by our quality manager when it has successfully passed the following tests:
As soon as the release is available, we will of course inform you about this via a mailing. We will most likely combine the update to version 2024.5 with maintenance work on the infrastructure of the Kubernetes cloud platform.
This update affects the following products:
Details about the release will be shared with the release release.
The planning applies to every cloud environment (Azure VM and Azure KS). You can read more about this in the following box. We take into account the approaching summer holidays in our planning.
Your acceptance environment will be updated to version 2024.5 on Mondays and Tuesdays, June 3 and 4, 2024. The work will take place during the day, you should take into account that your acceptance environment will not be available or will be available to a limited extent during this period. We advise you to schedule your own test period from Wednesday, June 5, 2023.
You can test version 2024.5 against your own configuration and interfaces (if applicable). You can report issues to us until Wednesday 26 June 2024 at the latest. We will solve blocking issues in the software and take them with us during the update to production.
Your production environment will be updated between Friday, July 5, 2024 6:00 PM and Saturday, July 6, 6:00 PM. During this period, your environment will be unavailable for some time. You can rest assured that the work has been completed successfully. You will not be informed about this. In the event of an unforeseen malfunction, we will inform you by e-mail.
You use JOIN’s cloud environment. At the moment we still use 2 different techniques (Azure VM and Azure Kubnernetes). We are in the process of phasing out Azure VM, but at the moment your environment may still be running in Azure VM.
If it is unclear to you in which Azure environment your JOIN application is running or if you want to know when your environment will be migrated to Azure Kubernetes, please contact your account manager.
Support for version 2023.11 will expire 8 weeks after the release of the 2024.5 release (see also our SLA. Because Decos itself determines the date of the rollout, it applies 8 weeks after installing this version on your acceptance environment. The update on production must therefore be carried out by us no later than July 31, 2023. If you want to deviate from the production update, you can submit a request to us. It is possible that
Please contact your account manager for more information.
If you would like to make use of additional support, please contact your account manager or create a ticket with our support team. Consider, for example:
See this page for all support options.