On this page you will find all actions included in version 2023.7. This is a so-called minor release in which new functionalities have also been included for the various modules (Case & Document, Integrations and JOIN Customer Contact) and released on 31 July 2023.
Version 2023.7 is within the support of major release version 2023.5. If it is not yet installed with you, we recommend that you also read the release notes of this version. Actions included in minor version 2023.5 are automatically part of version 2023.7.
Do you want us to update your environment to this version? Please contact our support team JOIN Support
Did you know that we can install this update for you on your on-premise environment and/or support you in testing? See on this page for all possibilities.
If you want to know until when we support older versions of JOIN Case & Document, please look here: click here for the SLA
¶ Planning update cloud environments
Version 2023.7 is only installed on demand on your cloud environments (adoption and production). You can submit an installation request to Decos Support via a ticket.
¶ Standard documentation
¶ Installation Guide
The installation guide can be found here:
JOIN Case & Document: JOIN Case and Document Upgrade Guide
JOIN Customer Contact: Upgrade manual JOIN Customer Contact (upgrade manual JOIN Customer Contact)
JOIN Integrations: Upgrade manual JOIN Integrations (links and JIA) (Upgrade manual JOIN Integrations)
¶ System Requirements
.NET: JOIN Case & Document (& integrations!) requires version 4.8 of .NET
Search: JOIN Case & Document requires the installation of Elastic Search. We support Elastic supported versions up to version 7.17.13
please note: version 8 of Elastic is not yet supported in combination with JOIN Case & Document
Databases: We support SQL Server and Oracle databases (Azure Cloud is SQL Server only). MySQL is not supported.
Server: From version 2023.5 we support JOIN in combination with Windows Server 2022. Our cloud environments have now been updated to this version. We recommend that you combine the JOIN 2023.5 and later update with Windows Server 2022. Our technical consultants can guide you through this.
¶ Whitepaper
The JOIN Whitepaper can be found here:
[Whitepaper JOIN] (https://wiki.decos.com/nl/whitepaper)
¶ Case types integration
The documentation for the integration layer between JOIN Case & Document and JOIN Case Types has been updated up to and including version 2023.7. The most current version can be found here:
[Integration layer JOIN Case Types] (https://joinsupport.decos.com/a/solutions/articles/17000099724?lang=nl)
¶ JOIN Case & Document
¶ Downloadlink 2023.7
JOIN Case & Document 2023.7 EXE
JOIN Case & Document 2023.7 MSI
Azure KS: 2023.7.631.38894
JOIN Client 32 bit 2023.7 EXE
JOIN Client 32 bit 2023.7 MSI
JOIN Client 64 bit 2023.7 EXE
JOIN Client 64 bit 2023.7 MSI
Client versie: 2023.7.631.37910
¶ Hotfix 2023.7
- Hotfix 898 voor onderstaande actie AKS:2023.5.631.40149 action(s) definitively included in version 2023.9
220129 : [Freshdesk - 75624] : Changes to files are not saved when a user switches accounts in the meantime
¶ Actions JOIN Case & Document
Version 2023.7 mainly contains bug fixes. A larger adjustment concerns action 142694 “use Elastic to create overviews in collections”. With this change, overviews (which we extracted from the database before this version) are now also generated from the search index. On the one hand, this prevents inconsistencies between a search and the result of an overview and improves performance when creating larger overviews. The new functionality works for both regular collections and work stock.
You don’t need to do anything after installing 2023.7. A new function has been included in the JOIN Admin configuration (filter bar behavior for overviews). By default, this is set to the new behavior (summary data is retrieved from the Elastic Index). We recommend that you do not change this setting.
The full list of actions included in the release can be found below. When an action is described in more detail, click the link to go to the function’s details page.
| ID | Ticket | Description | Definition |
|---|---|---|---|
| 40857 | 156155 | [Freshdesk - 40857] : [JZD] When new case button is positioned close to search box it does not work | [Freshdesk - 40857] : [JZD] at specific screen resolutions, the “new case” button does not work correctly |
| 42903 | 158845 | [Freshdesk - 42903] : [JZD] Metadata is not saved in item when switching to external scanviewer | [Freshdesk - 42903] : [JZD] when using the scan viewer on the 2nd screen, metadata is not stored properly in a registration |
| 49524 | 181181 | [Freshdesk - 49524] : [ZTCSync] Document deleted in zaaktypen is still visible in portal | [Freshdesk - 49524] : [Case Types] documents deleted and unlinked in case types are not deleted from JOIN Admin |
| 185778 | [Freshdesk - 64558] : [Portal] Incorrect count in DecosLock table resulting in pop up window when opening 1 file or in showing blue icon with 0 files | [Freshdesk - 64558] : [JZD] The blue icon for opening files shows incorrectly active when a file is unlinked from the document | |
| 62222 | 188944 | [Freshdesk - 62222] : Selecting multiple handlers for manual activity results in duplicate actions | [Freshdesk - 62222] : [JZD] Assigning an action to multiple users duplicates it |
| 193431 | [Freshdesk - 63604] : [JZD] Call to ScanToPdfFileInBacground function is broken in Decision making flow | [Freshdesk - 63604] : [Decision Making] An attached scan cannot always be opened in the decision-making document | |
| 64839 | 194393 | [Freshdesk - 64839] : [Decisionmaking] bullets are converted into numbering in chapter | [Freshdesk - 64839] : [Decision making] enumeration is converted to numbered list in a paragraph |
| 65768 | 196528 | [Freshdesk - 65768] : [Decisionmaking] when user has insufficient rights, we show edit button but changes are not saved | [Freshdesk - 65768] : [Decision Making] When a user does not have sufficient permissions to edit the case, changes to a proposal are not saved |
| 197091 | [ZTC SYNC] Remove inconsistency between the name of the default exclusive document profile between JOIN and Zaaktypen | [ZTC Sync] the name of the default document profile differs in case types from that in JOIN Admin | |
| 68979 | 202305 | [Freshdesk - 68979] : [JZD] when wordfile has more then 50 pages, “error” is displayed in fileviewer | [Freshdesk - 68979] : [JZD] When a word file contains more than 50 pages, the viewer displays the message “error” |
| 65951 | 204413 | [Freshdesk - 65951] : Worksheet name is getting set as the filename when downloading excel from overviews | [Freshdesk - 65951] : The name of the excel tab shows a key instead of a fixed name (when exporting to excel) |
| 72933 | 211789 | [Freshdesk - 72933] : Workflow items are visible via “search everywhere” for registrations that have been hidden using “item applies to” | [Freshdesk - 72933] : workflow items are visible after making the master registration visible only |
| 70488 | 211939 | [Freshdesk - 70488] : [JZD] Workflow starts on a new document when you handle it before saving and that should not happen [Not always] | [Freshdesk - 70488] : [JZD] workflow starts despite registrations already being handled before saving |
| 74240 | 214873 | [Freshdesk - 74240] : [AKS][Scanning] Out of memory exceptions when processing large PDF scans. | [Freshdesk - 74240] : [AKS][Scanning] too high memory usage when processing large scan files |
| 73404 | 214985 | [Freshdesk - 73404] : DataIndexer improvements for preview of files (thumbnails) | [Freshdesk - 73404] : File previews are not always shown |
| 215021 | [Tool] [Case History] Support to include cases which are moved from zaken and then moved to other | [Tool] [Case History] improvements in the case history tool | |
| 213265 | [Freshdesk - 73644] : [Search] The new SEARCHINDEXER background task does not work in an on-premise ElasticSearch server with a single installed node | [Search] The new SEARCHINDEXER background function does not work in local installation with 1 node | |
| 213382 | [Freshdesk - 73122] : Activity is not handled for manual decision when “Handle activity with unlinkworkflow” is true | [Freshdesk - 73122] : Decision is not handled with the option “handle activity on unlink workflow” | |
| 71974 | 214198 | [Freshdesk - 71974] : [JZD] Count of pending items isn’t correct, Mismatch between count in elastic search and pagination on pending items page | [Freshdesk - 71974] : [JZD] the work stock count is different (numbers in roll vs pagination) |
| 73386 | 215694 | [Freshdesk - 73386] : Check-in button is incorrectly shown for administrator user not having write access to the registration | [Freshdesk - 73386] : Check-in button is displayed incorrectly when administrator does not have permissions |
| 74730 | 215959 | [Freshdesk - 74730] : File upload progress window freezes when uploading from regular document | [Freshdesk - 74730] : progress screen freezes when uploading a file to a document |
| 75210 | 217271 | [Freshdesk - 75210]: Excel documents sometimes remain locked on the server disk and cannot be updated | [Freshdesk - 75210]: Excel files sometimes remain locked on the server and cannot be updated |
| 76030 | 218743 | [Freshdesk - 76030] : AUDIT table in second database doesn’t work when an OracleDA configuration is used | [Freshdesk - 76030] : Writing audit data to a separate database does not work when using an OracleDA configuration |
| 76044 | 218819 | [Freshdesk - 76044] : PDF file is not opened when the file open link is clicked twice in quick succession | [Freshdesk - 76044] : PDF file does not open when double clicking the open file button |
| 219122 | [Search Indexer] Adapt search indexer background task so that it can monitor new items without running bulkindexer first | [Search Indexer] allows you to use the search indexer background task without performing a full Elastic reindexing | |
| 218498 | [JZD] increment version to 2023.7 | [JZD] raises the version of JZD to 2023.7 | |
| 218406 | [Freshdesk - 75624] : Improve logging of issues with nonces | [Freshdesk - 75624] : nonce-errors in logging for erroneous file uploads | |
| 74888 | 216466 | [Freshdesk - 74888] : Work around customer configuration issue causing correct “Decos website” URL ending in /decosweb not working in JOIN Now | [Freshdesk - 74888] : JOIN Now does not function when the ‘Decos Website’ configuration setting is changed to the default URL https://klanturl/decosweb (without /aspx) |
| 34007 | 142694 | [Freshdesk - 34007] : [Elastic] Inconsistent result of query with Elastic and DB-query | [Freshdesk - 34007] : Generate overviews based on the Elastic Index instead of database |
| 70214 | 205714 | [Freshdesk - 70214] : [Signing Service][ValidSign] Add options to only accept or to add click signature when documents without signature fields are sent | [Freshdesk - 70214] : [Signing Service][ValidSign] make file signing more flexible |
| 68475 | 201084 | [Freshdesk - 68475] : [JZD] make show button “extra item data” configurable | [Freshdesk - 68475] : [JZD] make showing the “additional registration data” feature optional |
¶ JOIN Integrations
¶ Download link 2023.7
JOIN Integrations - StUF BG
Azure KS:: 2023.07.631.39285
JOIN Integrations - StUF ZKN
Azure KS:: 2023.07.631.39284
JOIN Integrations - StUF DCR
Azure KS:: 2023.07.631.39286
Other components (such as StUF-DCR and JIA) have not been modified in this version. Please check previous release notes to see if you still need to update them.
¶ Hotfix 2023.7
No hotfix is yet available for version 2023.7 (INTG)
¶ Acties Integraties
| ID | Ticket | Description | Description |
|---|---|---|---|
| 210923 | [INTG] Create tool which execute given query for cluster | [INTG] Create tool which execute given query for cluster | |
| 71549 | 211444 | [Freshdesk - 71549] : [StUFBG] address is incorrectly removed from JOIN when a case document is removed from the case | [Freshdesk - 71549] : [StUFBG] StufBG is deleting address from complete JOIN, when case document(with same address) is deleted |
| 215447 | [Connect] always retrieve the latest data of an address when linking to case if the option “allow external subscriptions” is enabled | [Connect] Always fetch latest data while linking case with citizen if “AllowExternalSubscriptions” is ON | |
| 216702 | [INTG] StUF handler does not always start correctly and cannot read the config | [AKS][INTG]Resolve StartUp failures of stuf handlers |
¶ JOIN Customer Contact
¶ Download link 2023.7 (new frontend)
JOIN Klantcontact 2023.7 websetup
JOIN Klantcontact 2023.7 install
For a local installation, you need to perform a few manual actions. These actions can be found here
Do you still want to use the old frontend (old Angular version)? You can download it here.
¶ Hotfix 2023.7
In the coming period we will release several hotfixes with changes for the new frontend of JOIN Customer Contact. We strongly recommend that you install the latest hotfix or have it installed. If you are using Azure KS, Decos will install the hotfix. In this case, a hotfix automatically contains the actions that were included in the preceding hotfixes. For non-Azure KS environments, this depends on the components that are included in the hotfix.
View the known issues from 2023.7!
¶ Actions 2023.7
The 2023.7 release includes important improvements such as:
-
Changes to the new frontend of JOIN Customer Contact
Since the release of 2023.5, we have released several builds of the new frontend of JOIN Customer Contact. You can find all the changes here. We will repeat this process for the 2023.7 version, until the version production release is ready. -
Added extra privilege to see related tickets from a department
We’ve added an extra privilege to be able to see related tickets from a department when looking up a person. [More information] (/en/jkc/related-tickets-department) -
Improvements in the chat module
It happened that several agents received the same chat conversation and that the final message was only sent with public messages (no private messages).
The full list of actions included in the release can be found below. When an action is described in more detail, click the link to go to the function’s details page.
| ID | Ticket | Definition | Description | |||
|---|---|---|---|---|---|---|
| 216919 | Added extra privilege to see related department tickets | Add extra privilege to view related department tickets | ||||
| 214881 | Improvements in StUF ZKN/ZS-DMS link | Improvement in StufZKN ZSDMS | ||||
| 146388 | Chat message only comes with public messages | Chat end message only appears with public message | ||||
| 149617 | Two users receive chat pop up from the same customer | Two users are receiving chat popup from same person at same time | ||||
| 204145 | Displaying Whatsapp as a channel in the Wallboard | Show whatsapp in Wallboard | ||||
| 218647 | Improvements to merging organizations and people | Improvement on Merge organization / person functionality | ||||
| 217745 | Parked sessions could no longer be loaded | Parked ticket not able to load | ||||
| 175006 | 48437 | Error message JKC after creating a contact registration | Error message after creating contact history | |||
| 196696 | 59773 | BSN number back in version 2021.12 | BSN number is back in version 2021.12 | |||
| 203229 | 69293 | Time stamp in PDF of chat summary is not correct | PDF of chat history doesn’t show the correct time | |||
| 216921 | 75202 | Weird cases JKC wrongly associated | Rare scenario with associated entities | |||
| 214523 | 73547 | Show multiple (open) WhatsApp conversations with a Person | Show multiple open Whatsapp conversations at Person | |||
| 205800 | 67121 | [Whatsapp] New message with only our automatic start message | [Whatsapp] Conversation started with automatic reply of organization | |||
| 218488 | 75894 | [Angular] Information phone bar drops halfway | [Angular] Phone bar isn’t fully visible | |||
| 217988 | 75186 | [Angular] Log out of test environment gives error message | [Angular] Logout gives error message | |||
| 209536 | [Angular] Up and down arrow not working for related section | [Angular] Up-down arrow key not working for list related place | ||||
| 218307 | [Angular] Whatsapp text missing in the left menu | [Angular] WhatsApp text(social media type) missing on left pane menu | ||||
| 218310 | [Angular] After sending a Whatsapp message, the input field is not emptied | [Angular] When sending message from portal then text input area not clear | ||||
| 218330 | [Angular] White screen in the viewer for Whatsapp messages | [Angular] Getting blank viewer view | ||||
| 218348 | [Angular] Not possible to handle Whatsapp messages in bulk | [Angular] Not possible to bulk reply wahtsApp message | ||||
| 218395 | [Angular] Probleem met het toevoegen van een bijlage in een E-mail | 218395 | [Angular] Problem Adding an Attachment in an Email | [Angular] Attachment with template shows as ‘x’ in email when we select related template | ||
| [Angular] Attachment with template shows as ‘x’ in email when we select related template | ||||||
| 218429 | [Angular] Details of a file are shown as empty when entities are linked | [Angular] Detail view gets blank when you link entities to the file | ||||
| 218458 | [Angular] Photos of employees were displayed squarely | [Angular] Employees’ photos displayed in the square frame instead of round in viewer as well employee popup | ||||
| 218638 | [Angular] Next email functionality does not work as expected for creating contact history | [Angular] Next email functionality is not working as expected for contact history creation | ||||
| 218639 | [Angular] CC of an Email is displayed as X | [Angular] Cc is ‘x’ while trying to reply email | ||||
| 219069 | [Angular] By default, English is used when displaying JOIN Customer Contact | [Angular] English language is default at customers | ||||
| 216560 | [Angular] Remove link is visible when a webpart is favorited | [Angular] Deleted link is present in favorite webpart if marked as favorite | ||||
| 216601 | [Angular] Duplicate contact is created when created at an organization | [Angular] Creating duplicate contact person for organization if person is adding in CDR source | ||||
| 216695 | [Angular] Unable to move the phone pop up | [Angular] Not able to move phone status bar | ||||
| 217781 | [Angular] Local search with created date does not work | [Angular] Local search with created date not working | ||||
| 218212 | [Angular] Commenting on a Facebook post does not display the Facebook Page name, but logged in user | [Angular] When replying from portal then showing login user name instead of facebook page name | ||||
| 218213 | [Angular] Problem linking social media and tickets | [Angular] When performed Link to an existing ticket operation then ticket not showing in related and vice versa | ||||
| 218214 | [Angular] Adding a task to a Facebook post gives an error | [Angular] When add assignment for facebook then culture string missing on assignment screen | ||||
| 219681 | [Angular] Ticket does not load in detail page | [Angular] Ticket not loading in detail view |