¶ Minor release 2024.2
On this page, you will find all actions that are included in version 2024.2. This is a so-called minor release that mainly includes stability, performance and security improvements (Case & Document, Integrations and JOIN Customer Contact). The version was released on February 29, 2024.
Version 2024.2 is supported by major version 2023.11. See also our SLA.
Would you like us to update your environment to this version? Please contact our support team JOIN Support
Did you know that we can install this update for you on your on-premise environment and/or support you with testing? Behold op deze pagina voor alle mogelijkheden.
If you want to know until when we support older versions of JOIN Case & Document, please click here: klik hier voor de SLA
¶ Planning update cloud environments
Your cloud environment won’t be proactively updated with version 2024.2. On request, we can install your environment.
¶ Standard Documentation
¶ Installation Guide
The installation manual can be found here:
JOIN Case & Document: JOIN Case and Document Upgrade Guide
JOIN customer contact: Upgrade Guide JOIN Customer Contact (upgrade manual JOIN Customer Contact)
JOIN Integrations: JOIN Integrations Upgrade Guide (couplings and JIA) (Upgrade manual JOINIntegrations)
¶ System Requirements
JOIN Case & Document (& integrations!) requires version 4.8 of .NET
Search: JOIN Case & Document requires the installation of Elastic Search. We support the versions supported by Elastic up to and including version 7.17.13
Please note: version 8 of Elastic is not yet supported in combination with JOIN Case & Document. This is expected to be the case from version 2024.5.
Databases: We support SQL Server and Oracle databases (Azure Cloud is SQL Server only). MySQL is not supported.
Server: from version 2023.5 we support JOIN in combination with Windows Server 2022. Our cloud environments have now been updated to this version. We recommend that you combine the JOIN 2023.5 and later update with Windows Server 2022. Our technical consultants can guide you through this.
We strongly advise you to always set up a new server when you want to update to windows server 2022. It is strongly discouraged to update an existing server to a higher server version. We also recommend that when installing a new server, you have the installation of JOIN Case & Document carried out by a Decos technical consultant.
¶ Whitepaper
The JOIN Whitepaper can be found here:
Whitepaper JOIN
¶ Integration case types
The documentation for the integration layer between JOIN Case & Document and JOIN Case Types has been updated through version 2024.2.:
Integration layer JOIN Case Types
¶ JOIN Case & Document
¶ Downloadlink 2024.2
JOIN Case & Document 2024.2 EXE
JOIN Case & Document 2024.2 MSI
AKS: 2024.2.631.57398
JOIN Client 32 bit 2024.2 EXE
JOIN Client 32 bit 2024.2 MSI
JOIN Client 64 bit 2024.2 EXE
JOIN Client 64 bit 2024.2 MSI
Client version: 2024.2.631.56213
Please note that you may run into a login problem with local installations. This problem only occurs if you have a JOIN Client installed on the JOIN Server (which we do not recommend). If you run into this problem, you can this page To check before troubleshooting:
Note: Using the JOIN client in Microsoft Intune
From version 2023.11/2024.2, it is possible to deploy the JOIN client across your organization via Microsoft Intune. To do this, register the JOIN Client MSI as a Windows app (Win32) in Intune. Choose the MSI needed for the version of Office you use, 32-bit or 64-bit Office. Both MSI setups must be registered as Windows apps (Win32) in Intune.
If you need support with the roll-out of the client, the use of a technical consultant can be used (for a fee)
¶ Hotfix 2024.2
- hotfix 958 for actions below 2024.2.631.58019 Actions definitively included in version 2024.5 (end of May 2024)
- 236816: [Freshdesk - 78462] : [JOIN Client] login issues when using the TWAIN scanner interface
- 240025: [JOIN Now] update the Chromium web engine for JOIN Now to the latest Chrome version
Hotfix 958 also comes with a new client:
JOIN Client 32 bit 2024.2 hotfix 958 EXE
JOIN Client 32 bit 2024.2 hotfix 958 MSI
JOIN Client 64 bit 2024.2 hotfix 958 EXE
JOIN Client 64 bit 2024.2 hotfix 958 MSI
Client version: 2024.2.631.58017
- hotfix 954 for actions below AKS: 2024.2.631.57920 Actions definitively included in version 2024.5 (end of May 2024)
- 233445: [Freshdesk - 83911] : Introduce a retry feature to improve the stability of handling deletion lists
- 237707: [Freshdesk - 85774] : [Audit] When an external audit database is configured, audit queries are incorrectly still executed on the primary database
- 239043: [Freshdesk - 86084] : [Signing] improve the retry mechanism when sending signing requests to the signing service
¶ Highlights JOIN Case & Document 2024.2
Version 2024.2 includes several stability and performance improvements:
- various improvements and adjustments in the AADSync module (available since 2023.11)
- various improvements in the JOIN Client (upload files)
- improvements to the Search bulk indexer when using an Oracle Database
- Issues in the audit function (custom views) are now fixed
- Improved stability when converting files to PDF by the JOIN PDF converter service
- Improved stability/performance when deleting registrations in bulk
- Various performance improvements when loading large volumes of scans in the bulk scan function
- various performance improvements when loading objects in the map function of JOIN Case & Document
In addition, the following features have been added and/or improved
168749: [SAML][OIDC] Ondersteun het goedkeuren van verwijderlijsten met SAML en OIDC
Deletion lists are approved within JOIN Admin. However, if you don’t want your users to do this in JOIN Admin, you can also choose to do approval via AD login.
Support for this AD authentication was only for ADFS (WS-FED) and has now been extended to SAML and OIDC.
As the administrator of the deletion lists, you can send the approval requests by e-mail to the relevant officials. These users can then approve the deletion list by means of an AD login. After this, you can start the formal destruction and/or transfer.
230732: [Case Types] make it possible to edit case attributes in JOIN Admin
In JOIN Case Types, we have added the “custom attribute” function for this function in the “attributes” section (of a case type). If the check mark is activated for a case attribute, it will be possible to make changes in the relevant field in the case type item profile (in JOIN Admin). The change in this field (field length, description and table) will not be undone when a new version of the case type is published. For example, you can use this feature to use multi-layered tables in conjunction with a case type.
221902: [Freshdesk - 74344] : enable to configure a fixed “from” and “reply” email address in JOIN for sending mail by users
From version 2024.2 it will be possible to enforce that mail sent from JOIN Case & Document always has a fixed “from” and “reply to” address.
You can set this up in JOIN Admin in the configuration item “email” under the settings “no-reply email address” and “sent by email address”.
233231: [Freshdesk - 82927] : Allow to use SMTP via Exchange Online when sending mail from JOIN JZD
From version 2024.2 it will be possible to use Exchange Online (SMTP) to send mail from JOIN Case & Document. On this page you can find more information about this new capability.
we recommend enlisting the help of a Decos Consultant to configure these features.
208321: [Freshdesk - 70992] : Move the pagination buttons to the top right corner of the workspace
A small cosmetic change in the workload: the buttons that allow a user to navigate to the next page in the list of tasks has now been moved to the top. This is because the buttons often got “out of sight” with a long list of tasks.
¶ Actions JOIN Case & Document 2024.2
The full list of actions included in the release can be found below. When an action is described in more detail, click on the link to go to the feature’s details page.
| ID | Ticket | Definition | Description |
|---|---|---|---|
| 233706 | 83873 | [Freshdesk - 83873] : File is lost when the nonce expires before the upload is completed | [Freshdesk - 83873] : Files get lost when the nonce expires before upload is complete |
| 233560 | 82144 | [Freshdesk - 82144] : [ADFS] Enable the use of UPN values from external domains | [Freshdesk - 82144] : [ADFS] Make it possible to use UPN values from external domains |
| 233237 | 81852 | [Freshdesk - 81852] : The background service frequently restarts due to the high number of approval routes in JOIN Decision making | [Freshdesk - 81852] : backgroundservice pod restarts many times due to large number of approval routes |
| 232626 | [MFA] user is not directed to the correct page when MFA is enabled | [MFA] Handle logged in user opening Login.aspx page again | |
| 232656 | 81045 | [Freshdesk - 81045] : When a handler with & in the name is changed to case types, it disappears from the case system | [Freshdesk - 81045] : [JZD] Change in name of handlers role containing ‘&’ in zaaktypen.nl, handlers role disappears after updating name |
| 232796 | 83671 | [Freshdesk - 83671] : Erroneous validation notification when using manual decisions in the workflow | [Freshdesk - 83671] : Incorrect table value validation message in manual workflow decision |
| 231823 | [MFA] Native MFA feature enhancements for local JOIN environments | [MFA] MFA improvements for On prem environments | |
| 232113 | [MFA] in Azure KS, when logging in with the administrator user, they are redirected to Decos AD | [MFA] Only ADMINISTRATOR user in AKS should use IDP | |
| 233072 | 83525 | [Freshdesk - 83525] : changes in excel are not written to JOIN when using JOIN File Control | [Freshdesk - 83525] : Excel updates are not saved when “Use the JOIN File Control for Office documents” is enabled |
| 235590 | 77905 | [Freshdesk - 77905] : [JZD] nNotifications are not always sent when separate activities are created at a case | [Freshdesk - 77905] : [JZD] Not all handler gets the notification when other users add manual activity to a case/folder |
| 235660 | 83657 | [Freshdesk - 83657] : Deleted, deactivated, or modified results become inactive in older versions of the case type | [Freshdesk - 83657] : results are inactive in workflows created with older versions of the casetype |
| 236581 | 85384 | [Freshdesk - 85384] : [Search][Bulk Indexer] Limit the load on an oracle database when using the SEARCH Bulk Indexer | [Freshdesk - 85384] : [Search][Bulkindexer] Reduce database resource usage of Bulkindexer for Oracle |
| 236847 | 84789 | [Freshdesk - 84789] : AAD configuration settings are not always updated consistently | [Freshdesk - 84789] : AAD configuration settings are not consistently updated |
| 237510 | 85467 | [Freshdesk - 85467] : problems converting PDF files | [Freshdesk - 85467] : Issues with Aspose file processing |
| 237767 | [JZD] raise the version of JZD to 2024.2 | [JZD] Increment version to 2024.2 | |
| 237829 | 84403 | [Freshdesk - 84403] : support the google font Plus Jakarta Sans in the file viewer of JOIN | [JZD] [ASPOSE] New font (Plus Jakarta Sans) is not showing when the file is viewed in four frame file viewer |
| 229661 | 81777 | [Freshdesk - 81777] : AnonymizeDB tool: anonymizing ALL case types books doesn’t work well and gives a lot of timeout errors | [Freshdesk - 81777] : AnonymizeDB does not work properly in a large database |
| 231514 | 78893 | [Freshdesk - 78893] : Bulk Deletion Feature Improvements | [Freshdesk - 78893] : Improvements in bulk deletion of items |
| 237971 | 85895 | [Freshdesk - 85895] : The search index is not updated correctly for the workload (tasks are not visible under “all”) | [Freshdesk - 85895] : Search index is not properly updating for pending tasks (tasks not displayed under ALL) |
| 238232 | 84994 | [Freshdesk - 84994] : ADFS link between JOIN and AD no longer works (ADFS Groups are no longer visible) | [Freshdesk - 84994] : On-premise ADFS groups are no longer visible in JOIN Admin |
| 238912 | 75140 | [Freshdesk - 75140] : mails are not always displayed properly in the viewer in JOIN (4-frame mode) | [Freshdesk - 75140] : [JZD] User is not able to view some email files in file viewer in 4-frame mode |
| 231663 | 82701 | [Freshdesk - 82701] : issues with deduplicating addresses in JOIN Admin (deduplication function) | [Freshdesk - 82701] : Issues with deduplicate addresses in JOIN Admin |
| 229269 | 79484 | [Freshdesk - 79484] : [ADMIN] [AUDIT] Custom audit statements can’t be generated | [Freshdesk - 79484] : [ADMIN] [AUDIT TRAIL] Custom audit report are crashing |
| 230733 | [JZD Admin] [ZTC Sync] Allow changes to case attributes when set in JOIN Case Types | [JZD Admin][ZTC Sync] Allow customizations of casetype properties | |
| 231493 | 82795 | [Freshdesk - 82795] : AADSYNC recovers deleted accounts | [Freshdesk - 82795] : AADSYNC restores deleted accounts, which causes licensed users to be exceeded for some customers |
| 227451 | 78462 | [Freshdesk - 78462] : [JZD] Add additional logging to investigate a TWAIN scan issue | [Freshdesk - 78462][JZD] Additional logging to investigate LDAP login issues while using TWAIN client |
| 210324 | 68232 | [Freshdesk - 68232] : support uninstalling the JOIN Client in conjunction with Microsoft Intune | [Freshdesk - 68232] : Make uninstaller of JOIN client work when installed using Microsoft Intune |
| 168749 | 49177 | [SAML][OIDC] Support the same approval options for deletion lists and audit summaries as for ADFS when SAML or Open ID Connect authentication is configured | [Freshdesk - 49177] : [SAML] Support same disposal list and audit overview approval options as for ADFS when SAML authentication is configured |
| 236296 | 85228 | [Freshdesk - 85228] : performance issues reported after the release of 2023.11 (GEO, Scans, and ADFS) | [Freshdesk - 85228] : performance issues reported after 2023.11 (ADFS, GEO and scans) |
| 234132 | [AAD] AD users cannot log in when the client secret is not filled in and a JOIN User restriction group is configured in JOIN Admin (AD configuration) | [AAD] AD users cannot log in when the client secret is not filled and a JOIN user group restriction is configured | |
| 234213 | 82634 | [Freshdesk - 82634] : It is not possible to delete templates from JOIN Admin | [Freshdesk - 82634] : Not possible to delete templates from admin |
| 233231 | 82927 | [Freshdesk - 82927] : Allow to use SMTP via Exchange Online when sending mail from JOIN ZD | [Freshdesk - 82927] : Allow to use SMTP via Exchange Online to send mail from JOIN |
| 233445 | 83911 | [Freshdesk - 83911] : Introduce a retry function to improve the stability of handling deletion lists | [Freshdesk - 83911] : Introduce a retry mechanism for disposal list processing |
| 233440 | 83910 | [Freshdesk - 83910] : Improve the deletion of large amounts of registrations | [Freshdesk - 83910] : Remove limitations for and improve deleting large amounts of records |
| 232867 | 82888 | [Freshdesk - 82888] : a summary of users cannot be generated when Elastic is used for summaries | [JZD] overview of the users within JOIN, this overview is empty |
| 233946 | 81448 | [Freshdesk - 81448] : When assigning an activity to multiple operators, the action must actually be created for all operators | [Freshdesk - 81448] : [JZD] When assigning a workflow activity to multiple users using the handler link button, you can exceed the character limit for the field |
| 236413 | 85228 | [Freshdesk - 85228] : various improvements in the performance of the card function in JOIN Case & Document | [Freshdesk - 85228] : Improve performance of GEOBAG queries |
| 237176 | 85476 | [Freshdesk - 85476] : Fields in workflow registration are overwritten with document registration data | [Freshdesk - 85476] : Fields in workflow link instance are incorrectly overwritten with values from the document item |
| 173794 | 56724 | [Freshdesk - 56724] : [JZD] The display of an activity is different if the book name contains a special character (such as &) | [Freshdesk - 56724] : [JZD] when bookname has special character, display of TEXT9 field in workflowprofile is incorrect |
| 191614 | 64259 | [Freshdesk - 64259] : ZIP files can be added via the drag and drop window | [Freshdesk - 64259] : however disallowed it is still possible to add ZIP-file to item from drag&drop |
| 160247 | 44738 | [Freshdesk - 44738] : [Mailviewer] strange characters in mailviewer view | [Freshdesk - 44738] : [Mailviewer] incorrect display of mail in embedded viewer |
| 160776 | 44945 | [Freshdesk - 44945] : [Zaaktypen] a renamed document workflow in Zaaktypen.nl results in a new workflow in JOIN Admin | [Freshdesk - 44945] : [ZTCSYNC] Renaming document workflow in Zaaktypen results in creating new workflow instead of renaming |
| 200295 | 67897 | [Freshdesk - 67897] : [Workflow] Workflow doesn’t start when moving a document | [Freshdesk - 67897] : [Workflow] Workflow is not started when moving document |
| 200760 | 65927 | [Freshdesk - 65927] : fOut notification in the search page (no access) | [Freshdesk - 65927] : Search page often does not load |
| 212773 | 73255 | [Freshdesk - 73255] : [besluitvorming] After deleting an approval route and re-adding it with the same name, it will be shown twice in the drop-down list | [Freshdesk - 73255] : [decisionmaking] After removing approval route and adding a new one with the same name will reactivate the old route also |
| 214349 | 73085 | [Freshdesk - 73085] : Change the text in the pop-up window for (manual) PDF Conversion | [Freshdesk - 73085] : Change text in PDF conversion information window |
| 216569 | [Backgroundservice] Error message in logs when writing a date to the index | [BGS] Error related to date field for search indexing | |
| 208321 | 70992 | [Freshdesk - 70992] : Move the pagination buttons to the upper-right corner in the Workspace | [Freshdesk - 70992] : move pagination controls to top right corner in pending tasks window |
| 227712 | [Freshdesk - 78694] : Improve registration loading with many linked registrations | [Freshdesk - 78694] : [JZD] Performance issue while loading relation information (Test cases) | |
| 228657 | 80657 | [Freshdesk - 80657] improve performance when performing bulk actions in JOIN and show a progress indicator in the interface | [Freshdesk - 80657] Improve reliability of bulk actions |
| 221895 | 70810 | [Freshdesk - 70810] : [PDFconversie] PDF conversion from workflow doesn’t always work correctly | [Freshdesk - 70810] : [PDFconversion] Built-in PDF conversion sometimes doesn’t work properly |
| 221902 | 74344 | [Freshdesk - 74344] : enable you to configure a fixed “from” and “reply” email address in JOIN for sending mail by users | [Freshdesk - 74344] : allow admin to configure default “sent from” and “no-reply” emailaddress in JOIN Admin |
| 221927 | 74763 | [Freshdesk - 74763] : Disable Autofill in the Reply To field in the mail window | [JZD] Disable autofill in the reply-to field of the email screen |
| 223346 | 72073 | [JZD] Don’t allow a download of multiple files to be larger than 2 GB | [Portal] Restrict the size of the files to 2 GB that can be downloaded in one request |
| 229568 | [Tool] ExportDbNet exports newly added database tables for JZD | [Tool] ExportDbNet does not export newly added JZD database tables | |
| 236816 | 78462 | [Freshdesk - 78462] : [JOIN Client] login problems when using the TWAIN scanner interface | [Freshdesk - 78462] : [JOIN Client] Some LDAP users cannot log in via TWAIN scanner interface |
| 237879 | [Tool] develop a tool to periodically defragment SQL databases to improve the performance of the database | [Tool] SQL Server index rebuilder tool | |
| 233624 | [Teams integratie] improve software for handling large amounts of files from Teams to JOIN ZD | [TEAMS integration] Improve integration to process large amount of files | |
| 239019 | 85894 | [Freshdesk - 85894] : [SAML] If AADSYNC is not configured, users will no longer be created when logging in | [Freshdesk - 85894] : [SAML] JOIN user creation upon login doesn’t work when AADSYNC is not configured |
¶ JOIN Integraties (Integrations)
¶ Downloadlink 2024.2
JOIN Integrations - StUF BG 2024.2
Azure KS:: 2024.2.631.56905
JOIN Integration - StUF ZKN 2024.2
Azure KS:: 2024.2.631.56904
JOIN Integration - StUF DCR 2024.2
Azure KS:: 2024.2.631.56906
Other components (such as StUF-LVO and Message Box) have not been changed in this version. Please check with previous release notes to see if you need to update it.
¶ Hotfix 2024.2
No hotfix is available yet!
¶ Actions Integrations 2024.2
| ID | Ticket | Description | Description |
|---|---|---|---|
| 220015 | 75419 | [Freshdesk - 75419] : [StUFBG] maclk01 message contains an empty BG:kvknumber element and therefore cannot be processed by DDS | [Freshdesk - 75419] : [StUFBG] maclk01 message contains an empty BG:kvknummer element |
| 232512 | 79368 | [Freshdesk - 79368] : Resolve OOM and System ConfigurationError exceptions in reception service | [Freshdesk - 79368] : Resolve OOM and System ConfigurationError exceptions in reception service |
| 220911 | 72881 | [Freshdesk - 72881] : [StUFBG] KVKnummer ontbreekt in macLK01 berichten | [Freshdesk - 72881] : [StUFBG] Missing kvkNummer in maclk01 messages |
| 204461 | 66117 | [Freshdesk - 66117] : [STUFBG] When AOA.residence in which the residence is filled in, take over it instead of the residence address | [Freshdesk - 66117] : [STUFBG] when aoa.woonplaatswaaringelegen has value, apply this as city |
| 208221 | [STUFZKN] msend a check-in event to the StUFZKN database when a document is checked in | [STUFZKN] Send check-in event to StUF-ZKN database when document is checked-in |
¶ JOIN Klantcontact
For version 2024.2, no build of the old frontend will be provided. The latest hotfix (2023.9) of the old frontend is hier available. All future changes will only be taken care of for the new frontend!
¶ Downloadlink 2024.2
JOIN Klantcontact 2024.2 websetup
JOIN Klantcontact 2024.2 install
¶ Hotfix 2024.2
No hotfix is available yet!
¶ Actions JOIN Customer Contact 2024.2
The 2024.2 release includes important improvements such as:
-
Configure and export touchpoints
There was already a possibility to export contact moments to Excel in JOIN Customer Contact. It is now also possible to configure which data should end up in the Excel export. Lees meer -
Telephony connection with Univerge Blue (Microsft Teams)
We have made a link between JOIN Customer Contact and Univerge Blue. The KCC employee is called on the Univerge Blue software, after which the phone number is automatically forwarded to JOIN Customer Contact. This phone number is entered in the Contact Session Notes and if it is a known caller, the customer card is immediately opened. -
Improvements in the link with the Inproces case system
It is now possible to add a Contact History as a PDF to a case. In addition, a case can also be started from JOIN Customer Contact and sent to Inproces. Read More
The full list of actions included in the release can be found below. When an action is described in more detail, click on the link to go to the feature details page.
| ID | Ticket | Description | Description |
|---|---|---|---|
| 120416 | Add Contact History as PDF to Case Management | Add contact moment as a PDF in casesystem | |
| 142471 | Adding a new case in Inproces case system via JKC | Creating a case in JKC and send it Inproces | |
| 235616 | Phone connection with Univerge Blue (Microsoft Teams) | Phone integration Univerge Blue | |
| 229254 | Configure and export contact moments to Excel | Configure and generate contact moments export to Excel | |
| 229156 | 81436 | When opening the link in the callback notes email, a LBL_NULL screen appears | Upon opening the link in the callback notes email an LBL_NULL screen comes up |
| 229161 | 80722 | Strange button on person cards | Strange button at person cards |
| 237602 | 85730 | Theme page text is broken off on the right side / does not scale | Text theme page is hyphenated on the right side / does not scale with it |
| 238339 | 86054 | Font and font size is missing from the Themepage editor | Font and font size missing from Themapage editor |
| 237938 | 85881 | External appointments URL opens in JKC window | External appointments URL opens in JKC window |
| 238082 | 85932 | Calendar status not showing up initially | Status calendar not viewable initially |
| 239229 | 86108 | Multiple UI improvements reported by the municipality of Rijswijk | Multiple UI issues reported by municipality Rijswijk |
| 229534 | Dashboard tiles did not show the correct numbers in an Oracle database | Tiles count are not matches with the exact loaded items in Oracle database | |
| 225143 | Double click to select the time on callback note pop up | Need to click 2 times to select time for callback/Appointment in planning on creation popup | |
| 232016 | Improvements to showing counts when switching between multiple roles | Improvements in showing counts while switching between multiple roles | |
| 236750 | Parking a session on a ticket didn’t work | Park session for ticket not working | |
| 237013 | Related person was not shown when creating a new ticket | Related person not showing after creating new ticket | |
| 237182 | Multiple UI improvements in showing data in detail page, list view, breadcrumb trail and suggestions | Multiple UI issue in detail page, listview, breadcrum and suggestions | |
| 237535 | Improvements to making label texts consistent | Improvements in consistancy of label texts | |
| 239089 | Search + Advanced Search Improvements | Improvement in Global search and Advance search | |
| 239335 | Improvements to search results | Improvements in search results |