ΒΆ Add an Appointment
An appointment can be added by selecting Appointment in the blue creation menu dropdown.
Creating an appointment is similar to a Callback Note
The major difference is that the appointment gets added in the Outlook agenda of the handler.
A callback note can be added as appointment in the agenda, but an appointment can only be send as an appointment in the agenda.
It is also possible to connect to an external appointment system. Systems we currently can connect with are:
- JCC
- Qmatic