The open Tasks are all Tasks that have not yet been completed, but also the points for improvement, saved Sessions, Appointments are visible here.
When the Exclamation Mark is visible, the open task has a High Priority and Low Priority is a blue Down Arrow. A Phone with a Number means the number of callback attempts.
The ability to filter through is at the top right
The following terms are clickable to determine the order:
The source means from which source the information comes
Via the Blue drop-down list at the top right are the following options: