With the integration of Embrace, it is possible to show extra fields for an Employee in the details screen that are not in the Active Directory of the organization.
¶ Configure Embrace Pairing
The Embrace data can be configured via the integration settings. Under 'Sync fields' the following fields can be entered:
- Expertise (SKILLS)
- Working hours
- Substitute (PROXY)
¶ Showing data in JOIN Customer Contact
After filling in the API URL and Token, the data will appear in JOIN Customer Contact:
