¶ Overview of standard responses
Here is an overview of the standard reactions of the fictitious municipality of Meervoort:
¶ Create new default comment
To create a new default response, click New Default Response. You will get the following input fields:
¶ Title
Enter the name of the default response. All standard responses end up in the default responses dropdown. This dropdown can be found when responding to a notification:
Once you click on this dropdown, the names of the default responses will appear:
For example, as soon as you click on ‘Waste’, this standard text is entered:
If you work with several municipalities in one Fixi environment and have separate teams per municipality, it is best to put the municipality name in the team name. This gives you a better overview in the list view of the standard responses.
¶ Text of the default comment
You can enter the text of the description here:
The moment a practitioner has chosen the default response, the text is automatically entered in the response field.
It is still possible to adjust the text.
¶ Categories of standard comments
Here you can select categories and the subcategories that should be the default response. Once you click on this field, a dropdown will appear with all categories and subcategories:
It is also possible to type a name of a category/subcategory. The dropdown will then automatically adjust, allowing you to add a category faster:
We advise you to create as many standard responses as possible for your practitioners, so that they can handle reports easily and quickly. You can set multiple default responses per category or subcategory.
¶ Order default teams
It is possible to adjust the order with drag and drop:
Once you’ve dragged the order in the correct order, click ‘Update’ and the order has been adjusted.